Contact us. A real person reads every message.
Send a note, call, or message us on WhatsApp. We reply by your next business morning, Eastern time. If you are already a client, your client area is the quickest way to reach the team that knows your site.
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Our offices
Where we work from.
WebXSentry is the international website maintenance division of Aarav Infotech India Pvt. Ltd., in business since 2010. Our engineering team works from two offices in India.
Mumbai
120, The Summit Business Bay, Andheri (East), Mumbai, Maharashtra 400093, IndiaBhubaneswar
311, 3rd Floor, Utkal Signature, Pahal, Bhubaneswar, Odisha 752101, IndiaWorking hours
Monday to Saturday, India time, excluding public holidays. That covers the US night, so requests you send in your afternoon are usually answered by the time you start your day.
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Straight answers
Before you write
How fast will you reply?
By your next business morning, Eastern time. Our working day runs through the US night, so a message you send in your afternoon is usually answered when you start your day.
When is your team working?
Our engineers work Monday to Saturday on India time, excluding public holidays. Monitoring, the firewall and backups run continuously on their own, but people answer messages in working hours.
I need a price. Where do I look?
Plans and prices are published on the pricing page. For several sites, a store, one-off work or a takeover, ask for a free quote and a person will answer.
My site is down or hacked right now. What do I do?
Use the emergency recovery page or choose "hacked, down or flagged" on the quote form. Emergency Recovery is a one-time engagement with no plan needed, and work begins by your next business morning, Eastern time.
Talk to us from any country
Our reply time and prices do not change by country. Pick yours to see how we work with your time zone.