Security and your data. Who touches your site, and how you get everything back.
Handing over your website logins is a big step. Here is exactly how we store them, who can use them, how your site is protected, and what happens the day you leave.
- Cancel anytime
- 30-day money-back guarantee
- Free migration
- Your loginsSecure vault in your client areaVaulted
- Every changeLogged against a ticket you can seeLogged
- Your backupsAES-256 encrypted, off your serverEncrypted
- Restore testRun monthly, result in your reportTested
- When you leaveCredentials returned in writingYours
Access and ownership
Every login accounted for. Everything stays yours.
These controls apply to every plan, from the day you sign up to the day you leave.
If you want any of this in a signed agreement, ask. A mutual NDA costs nothing.
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Credentials in your vaultShare and manage your logins through the secure vault in your client area. They never travel by email, chat or spreadsheet.
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Every change on recordEvery request is a ticket in your client area, showing what was done, when, and the time it took.
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Confidentiality by defaultEvery staff member with access to client systems is under a signed confidentiality agreement. A mutual NDA with your business is free on request.
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You own everythingYour domain, your hosting, your site, your data. We manage it. You own it.
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Clean exitOn cancellation we return every credential we hold and confirm in writing that our access has been removed. No export fee.
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Data deleted after you leaveYour latest backup and report history are yours on request. Everything else is purged from our systems 30 days after cancellation.
How the protection works
Five layers between your website and a bad day
No single tool keeps a site safe. Machines catch problems in seconds. People fix them properly. Backups make sure nothing is ever truly lost.
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01
FirewallBlocks attacks before they reach your siteAround the clock
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02
ScansMalware, vulnerabilities and security settingsDaily or weekly by plan
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03
MonitoringUptime, blank pages, forms and blacklistsAround the clock
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04
BackupsEncrypted, stored in the US, off your host, restore-tested monthlyDaily or weekly by plan
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05
PeopleEngineers who fix it, then tell you what happenedMonday to Saturday
Your data, in plain terms
Backups, retention and deletion
- Where backups live
- AES-256 encrypted storage in the United States (AWS US East), separate from your hosting server.
- How far back
- Essential: 45 days. Business: 60 days. Priority: 60 days plus 1-year archive.
- Proof they work
- We test-restore your backups every month and log the result in your report.
- Your reports
- Kept in your portal for the life of your plan plus 24 months.
- When you leave
- Credentials returned, access removal confirmed in writing, data purged 30 days later.
Straight answers
Security questions
Who has my site credentials and my customers' data?
Only our team working on your site. You share your logins through the secure vault in your client area, never by email or chat. Every staff member is under a signed confidentiality agreement, and a mutual NDA is free on request. When you leave, we return everything and confirm in writing that our access is gone.
Where are my backups stored?
In AES-256 encrypted storage completely separate from your hosting server, so a server failure, hack or suspended account cannot take your backups with it. We test-restore them every month and log the result in your report.
Can we sign an NDA?
Yes. Every staff member with access to client systems is already under a signed confidentiality agreement, and a mutual NDA with your business is free on request.
What happens to my data when I leave?
We return every credential we hold and confirm in writing that our access has been removed. Your latest backup and report history are yours on request, and your data is purged from our systems 30 days after you cancel.
Are you HIPAA or PCI certified?
We do not claim certifications we cannot evidence. For healthcare practices and online stores, we tell you exactly what we touch and what we do not before you sign up, and Business is where those sites start.
The same security in every country
Backups, access rules and data handling work the same way wherever you are. Pick your country to see how we work with your time zone.
Ready when you are.
Tell us what your website needs. A real person replies by your next business morning, Eastern time, with how we would handle it and which plan fits.
- From $99/mo with hours included
- Month to month
- 30-day money-back guarantee