Website care
How to Tell If Your Website Backups Actually Work
Six checks any site owner can do without technical knowledge, the warning signs of a backup that only looks like one, and what to do if you find a gap.
Jul 1, 2026 · 6 min read
Website backup services you can actually restore from. Encrypted, kept away from your server, and tested every month.
Your files and database are copied to encrypted storage completely separate from your hosting server. Every month we test a restore and log the result in your report. Backups are part of every plan, from $99 a month.
- Cancel anytime
- 30-day money-back guarantee
- Free migration
Backups In every planKept safe, and proven to work
- Encrypted storageAES-256, away from your serverEncrypted
- Files and databaseBoth are copied, not just oneBoth
- Restore testRun every month, result in your reportTested
- History kept45 days on Essential, 60 days on Business and PriorityKept
Priority also keepsA 1-year archive
Years looking after websitesSince 2010
Websites looked after1,000+
Google rating, 115 reviews4.7 / 5
Money-back guarantee30 days
Why people lose data
How backups quietly fail
Five ordinary situations, not stories about particular clients.
An update breaks the site
The only recent backup is from before last month, or there is none at all.
The site is hacked
The backup was taken after the infection, so it restores the malware too.
The backup lived on the same server
A server failure or a suspended account takes the site and its backup together.
Nobody ever tested a restore
The files exist, but they do not rebuild a working site.
A page was deleted by mistake
The change is noticed weeks later, and the history has already rolled over.
What you get
How ours are different
Away from your server
A server failure, a hack or a suspended hosting account cannot take your backups with it.
Encrypted
Backups sit in AES-256 encrypted storage.
Files and database
Both are copied, because a site is not just its files.
Tested every month
We restore a backup to a test copy and record the result in your report.
Plans
What is backed up, and for how long
| Plan | Backups taken | History kept |
|---|---|---|
| Essential $99/mo | Files weekly, database daily | 45 days |
| Business $199/mo | Daily | 60 days |
| Priority $399/mo | Daily | 60 days plus 1-year archive |
Backups are stored in encrypted storage away from your hosting server, and a restore is tested every month.
The proof
The monthly restore test, explained
This is the part most backup setups skip.
- Pick a backupWe choose a recent backup from your history.
- Restore it to a test locationNever onto your live site.
- Check pages and formsKey pages load and your forms work.
- Record the resultPassed or failed, and what we saw.
- Show it in your reportThe result appears in your monthly report. If a test fails, we fix the backup process and test again.
What you see
An example line from a monthly report
Example, not a real client
| Check | Result | What we found |
|---|---|---|
| Restore test | Passed | A recent backup restored to a test copy. Key pages and the contact form worked. |
Honest comparison
Managed backups, a plugin or your host
A general comparison. Plugins and hosts vary, so check yours.
| Question | Managed backups (us) | A backup plugin | Your host |
|---|---|---|---|
| Where are they stored | Encrypted storage away from your host | Often on the same server unless you set it up | On the host's own systems |
| Is a restore ever tested | Every month | Rarely | Rarely |
| How long are they kept | 45 to 60 days, plus a 1-year archive on Priority | Whatever you configure | Depends on the host |
| Who restores | We do, on request | You | The host, if you ask |
| What does it cost | Included in every plan | A plugin fee and your time | Often included, sometimes extra |
Different sites, different needs
What different sites need
Clinics and practices
Frequent changes to appointment pages and forms, and a need to bring back a recent version after a mistake.
Law firms
A long history for documents and pages, and careful handling of who can reach the backups.
Online stores
Daily backups, because orders arrive every day. Store support starts on Business.
Agencies with many sites
One routine across many sites, with the result in a report you can share.
Content-heavy sites
A deeper history, so an edit from weeks ago can still be recovered.
A self-check
Six questions to ask your current provider
Useful even if you never become a client of ours.
- Where are my backups stored?
- When did you last restore one, and what happened?
- How far back can I go?
- Are the files and the database both included?
- Who can restore, and how do I ask?
- What happens to the backups if I leave?
Plans
Pick the plan that fits your site
Same team, same promise on every plan. The difference is how many hands-on hours you get and how fast we move.
Essential
$99/mo
2 hands-on hours a month
Pick Essential if
- A brochure or local service site
- Files weekly and the database daily is enough for you
- You want 45 days of history
Most popular
Business
$199/mo
6 hands-on hours a month
Pick Business if
- Your content or orders change every day
- You want daily backups kept for 60 days
- You want updates tested on staging first
Priority
$399/mo
12 hands-on hours a month
Pick Priority if
- You need the longest history
- You want a one-year archive on top of 60 days
- You want an engineer to check every update
| Compare | Essential | Business | Priority |
|---|---|---|---|
| Backup frequency | Files weekly, database daily | Daily | Daily |
| History kept | 45 days | 60 days | 60 days plus 1-year archive |
| Staging | - | ✓ | Included, with engineer check |
| First response | Next business morning ET | Next business morning ET, priority queue | Next business morning ET, dedicated queue |
| Your contact | Support team | Named technical contact | Named account manager |
Updates, security, backups and monitoring in every plan. Month to month, a 30-day money-back guarantee, and two months free if you pay annually. See every plan feature.
Reviews
What clients say about working with us
Reviews of Aarav Infotech, the company behind WebXSentry, from clients in Singapore, United States and United Kingdom. Each one says which service it is about, and where a public link exists you can read the original.
“Aarav Infotech was able to resolve the tech problems that we faced on Google Workspace (SPF, DKIM, DMARC) and resolve it to our satsifaction. Jitendra was patient and Ritika was prompt in addressing the query. Since all of the processes are automated, made things very easy.”
Sriram Iyer
IKIGAI ENABLERS PTE. LTD.
Singapore · Google Workspace support
Read on Google
Verified client
“I have no hesitation in recommending their services, for any of the services they offer, they are very prompt responsive and professional.”
Dr D V Giri
Scientist, Pro-Tech
United States · Website development and maintenance
Verified client
“They are highly experienced, creative, reliable and professional in their approach from the creation of the concept to designing and development; I knew I could rely on their technical skills and initiative to deliver superb results on time.”
Kevin Barrance
Director, Horizon Specialities
United Kingdom · Website design and development
Some of the businesses whose websites our team looks after
New Zealand
Ireland
United States
Australia
United Arab Emirates
United States
Canada
United Kingdom
Start in two minutes
Tell us about your website.
A real person replies by your next business morning, Eastern time, with how we would handle it and which plan fits. No sales call needed.
- Month to month. No contract, cancel anytime.
- 30-day money-back guarantee on your first payment.
- Free migration from your current provider.
- You send this form. It takes about two minutes.
- A person replies by your next business morning, Eastern time.
- You choose a plan and share access safely in your client area.
Guides
Read this next
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Sep 28, 2026 · 5 min read
Website care
Why Website Maintenance Matters More Than You Think
A website that is never looked after slowly becomes slower, easier to hack and less reliable. Here is what maintenance protects, in plain terms, and the cost of skipping it.
Aug 26, 2026 · 4 min read
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Straight answers
Questions about Backup services
Where are my backups stored?
In AES-256 encrypted storage completely separate from your hosting server, so a server failure, hack or suspended account cannot take them with it.
How often are backups taken?
On Essential, files weekly and the database daily. On Business and Priority, daily.
How do I know a backup works?
We test-restore a backup every month and log the result in your monthly report.
How long do you keep them?
Essential keeps 45 days, Business 60 days, and Priority 60 days plus a 1-year archive.
Can you restore a single page or file?
Tell us what you need back and we restore from the right backup. We confirm what can be restored separately before we start.
What if my host also backs up my site?
Keep it. A second copy is a good thing. Ours is separate from your host and tested, which is what a host backup often is not.
Do the backups include my database?
Yes. Both the files and the database are copied.
How fast can you restore?
Restores are scheduled with you. Once we see the size of the site and the host, we tell you how long it will take.
Is a backup plugin enough?
A plugin is better than nothing. The usual gaps are that the copy sits on the same server and that nobody ever tests a restore.
Available in your country
This service is the same wherever you are. Pick your country to see how it works with your time zone.
Ready when you are.
Tell us what your website needs. A real person replies by your next business morning, Eastern time, with how we would handle it and which plan fits.
- From $99/mo with hours included
- Month to month
- 30-day money-back guarantee