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WordPress maintenance for businesses that cannot afford a broken site. Updates, security and backups handled every month, plus 2 to 12 hours for your changes.

A real team looks after your WordPress site: updates, security scans, off-site backups, uptime monitoring and a monthly report. A person replies by your next business morning, Eastern time. Month to month, with a 30-day money-back guarantee.

  • Cancel anytime
  • 30-day money-back guarantee
  • Free migration

Written by The WebXSentry team, Website care team at Aarav Infotech Last reviewed

Years looking after websitesSince 2010
Websites looked after1,000+
Google rating, 115 reviews4.7 / 5
Money-back guarantee30 days

Is your site due for care?

Eight signs your WordPress site needs looking after

Two or more of these and your site is likely overdue. It takes two minutes to see which basics you already have.

  • Plugins are several versions behind
  • Nobody knows when the last backup ran
  • The developer who built it has gone quiet
  • A contact form sometimes fails to send
  • Pages feel slower than they used to
  • You see warnings in the admin area
  • A login exists that nobody remembers
  • You do not know which PHP version the site runs

Check my coverage free

What is covered

What we handle every month

Six jobs done for you, with a short note on how each one is done.

Updates

WordPress core, themes and plugins are kept current. We confirm a recent backup exists before each release, and from the Business plan updates are tested on a private staging copy first.

Security

A firewall blocks hacking attempts and bad bots, and your files and database are scanned for malware. If something is found we clean it and close the way in.

Backups

Your files and database are copied to encrypted storage away from your hosting server, and we test a restore every month.

Monitoring

We are alerted if the site goes down or a form stops working, and we start on it right away.

Speed

We check how quickly your key pages load and fix what slows them, such as heavy images and unused plugins.

Changes you ask for

Text and image updates, new pages from an existing template, plugin setup, menu changes, mobile fixes. Raise as many requests as you like.

How we update

Our update routine, step by step

The same six steps every time. The plans differ in how much is tested on a staging copy and how quickly we move.

  1. Backup firstBefore anything changes, we make sure a recent backup is in place, so there is always a way back.
  2. Test on a copyOn Business and Priority the updates run on a private staging copy first. On Essential we update the live site with the backup as the safety net.
  3. Apply the updatesWordPress core, then themes, then plugins, one group at a time so a problem is easy to trace.
  4. Check what mattersWe look at your key pages and test your contact and booking forms.
  5. ReleaseAfter the check the update goes live. On Priority an engineer checks every update before it does.
  6. Look againA short recheck after release. If a plugin is abandoned, we tell you and suggest a replacement instead of leaving it quietly out of date.

Your hours

What your hours buy on a WordPress site

Content, design and technical work all come from one monthly pool, so you decide what to spend it on.

Typical times, not promises

RequestTypical timeKind of work
Update opening hours, prices or contact details15 minContent
Add a blog post or product you send us30 minContent
Swap images or fix text across several pages30 minContent
Menu, footer and widget changes15 to 30 minDesign
Adjust colors, spacing or fonts30 minDesign
Publish a new page from an existing template1 hrDesign
Install and set up a plugin, like a booking form1 hrTechnical
Connect analytics, email or your CRM1 to 2 hrsTechnical
Fix a mobile layout or browser bug30 min to 2 hrsTechnical
Fix a contact form that stopped sending30 min to 1 hrOn this platform
Update a page built with a page builder30 min to 1 hrOn this platform
Add a redirect after a page moves15 minOn this platform

Every request is tracked in 15-minute blocks and comes out of your monthly hours: Essential 2, Business 6, Priority 12 hours a month.

Taking over a site

What we check first when we take over

Within 2 to 5 days of getting access you receive an onboarding report that covers these eight checks, and what we fixed first.

Plugins and themes

Which are out of date, abandoned or unused.

Admin users

Accounts that should not exist, and passwords that need changing.

PHP and WordPress versions

Whether the site runs supported versions, and what stands in the way of updating.

Backups

Whether a backup exists, where it lives and whether it restores.

Forms

Whether contact and booking forms really deliver, and where the mail goes.

SSL and security headers

The certificate state and the basic headers browsers expect.

Bloat

Items that slow the site or widen the attack surface.

Hosting limits

Memory, PHP limits and anything on the server that affects updates.

What we do not update blindly

Some updates need a conversation first. A plugin that its maker has not updated for a long time, or a heavily customised theme, can break when touched. In those cases we tell you what we found, what the risk is and what we suggest, and we wait for your yes before changing it.

Plans

Pick the plan that fits your site

Same team, same promise on every plan. The difference is how many hands-on hours you get and how fast we move.

Essential

$99/mo
2 hands-on hours a month
Pick Essential if
  • Your site is mostly informational and changes a few times a month
  • You want updates, security and backups handled without thinking about them
  • Two hours a month covers the changes you usually ask for
Start Essential
Most popular

Business

$199/mo
6 hands-on hours a month
Pick Business if
  • You take orders, bookings or enquiries that must not fail
  • You want updates tested on a staging copy before they go live
  • You want a named technical contact and a priority queue
Start Business

Priority

$399/mo
12 hands-on hours a month
Pick Priority if
  • The site is most of your revenue
  • You need work finished the same or next business day
  • You want an engineer to check every update before it goes live
Start Priority
CompareEssentialBusinessPriority
Hands-on work included2 hrs / month6 hrs / month12 hrs / month
First responseNext business morning ETNext business morning ET, priority queueNext business morning ET, dedicated queue
Your contactSupport teamNamed technical contactNamed account manager
Staging-✓Included, with engineer check
Backup frequencyFiles weekly, database dailyDailyDaily
History kept45 days60 days60 days plus 1-year archive

Updates, security, backups and monitoring in every plan. Month to month, a 30-day money-back guarantee, and two months free if you pay annually. See every plan feature.

Reviews

What clients say about working with us

Reviews of Aarav Infotech, the company behind WebXSentry, from clients in United States, Singapore and United Kingdom. Each one says which service it is about, and where a public link exists you can read the original.

Verified client
“I have no hesitation in recommending their services, for any of the services they offer, they are very prompt responsive and professional.”
Dr D V Giri Dr D V Giri Scientist, Pro-Tech United States · Website development and maintenance
Google review
“Aarav Infotech was able to resolve the tech problems that we faced on Google Workspace (SPF, DKIM, DMARC) and resolve it to our satsifaction. Jitendra was patient and Ritika was prompt in addressing the query. Since all of the processes are automated, made things very easy.”
Sriram Iyer Sriram Iyer IKIGAI ENABLERS PTE. LTD. Singapore · Google Workspace support Read on Google
Verified client
“They are highly experienced, creative, reliable and professional in their approach from the creation of the concept to designing and development; I knew I could rely on their technical skills and initiative to deliver superb results on time.”
Kevin Barrance Kevin Barrance Director, Horizon Specialities United Kingdom · Website design and development

Start in two minutes

Tell us about your website.

A real person replies by your next business morning, Eastern time, with how we would handle it and which plan fits. No sales call needed.

  • Month to month. No contract, cancel anytime.
  • 30-day money-back guarantee on your first payment.
  • Free migration from your current provider.
  1. You send this form. It takes about two minutes.
  2. A person replies by your next business morning, Eastern time.
  3. You choose a plan and share access safely in your client area.

We use your details only to reply to this request. See our privacy policy.

Guides

Read this next

Related

Other ways we can help

All services

Add-ons

Add-ons that suit this service

Extra fixes you can buy on top of your plan, each with a fixed price.

Security

WordPress Security Optimisation Service

One-time deep security hardening for your WordPress or WooCommerce website

$99 per site, one-time

Security

Website Firewall Hardening Service (WAF Setup)

One-time WAF setup on Cloudflare Pro that blocks attacks before they reach your website

$249 per site, one-time

Speed and search

WordPress Speed Optimisation Service

Faster pages on mobile and desktop: caching, image, database and render-blocking fixes, with a before and after PageSpee...

$149 per site, one-time

See all add-ons

Straight answers

Questions about WordPress maintenance

Can you look after a WordPress site you did not build?

Yes. We take over sites built by anyone. We start with an onboarding report on how the site stands today, then look after it from there.

Do you need my hosting login?

We need access to your WordPress admin and, for backups and server-level work, your hosting account. You add them to the secure vault in your client area, and we return every login and confirm removal in writing if you leave.

Will an update ever break my site?

Updates carry a small risk on any site. On Business and Priority we test them on a staging copy first, and on Priority an engineer checks each one before it goes live. On every plan we confirm a recent backup exists first, so there is a way back.

Is staging included?

Staging is part of Business and Priority. On Essential we update the live site after taking a backup.

What if a plugin is abandoned?

We tell you, explain the risk and suggest a replacement. We do not leave it quietly out of date, and we do not swap it without your agreement.

Can I raise as many requests as I like?

Yes. Requests are unlimited and are scheduled against your monthly hours. If a request would take you past your hours, we tell you and quote the extra work first.

Do you fix a site that is already hacked?

Yes. Malware removal is included in every plan. If you do not have a plan, Emergency Recovery is a one-time $399 with no contract.

What if I need more than my hours?

We tell you before we start and quote the extra work first. Nothing chargeable begins without your yes.

Can I move to you from another provider?

Yes, and migration is free. We find out what you own, get the keys into your name and take over with no gap in cover.

Do unused hours roll over?

No. Hours reset each month and do not carry forward. Routine maintenance, monitoring and reporting never use them, so your hours go only on the work you ask for.

Available in your country

This service is the same wherever you are. Pick your country to see how it works with your time zone.

All countries and time zones

Ready when you are.

Tell us what your website needs. A real person replies by your next business morning, Eastern time, with how we would handle it and which plan fits.

  • From $99/mo with hours included
  • Month to month
  • 30-day money-back guarantee
From $99/mo · hours included Get started