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Website maintenance for agencies with many client sites. One team looks after every site, and the reports come to you.

If you manage websites for clients and would rather not carry the updates, security and backups yourself, we take that work on. Each site has its own plan and its own hours. We work alongside you, and the monthly reports go to your agency to share as you see fit.

  • Cancel anytime
  • 30-day money-back guarantee
  • Free migration

Written by The WebXSentry team, Website care team at Aarav Infotech Last reviewed

Years looking after websitesSince 2010
Websites looked after1,000+
Google rating, 115 reviews4.7 / 5
Money-back guarantee30 days

The case for it

Why agencies hand maintenance off

Four plain reasons, with no statistics attached.

It does not scale with your headcount

Every new site adds updates, backups and checks. Hiring for that work is hard to justify at small fees.

It interrupts creative work

A plugin fails on a Friday and a designer loses the afternoon.

It needs routine, not heroics

Steady monthly care beats a rush when something has already broken.

One missed update can cost a client

A hacked or broken client site lands on you, whoever built it.

Our model

How we differ from white-label

We are not a white-label service. We do the work behind the scenes, and you stay in front of your clients.

QuestionWhite-label serviceWorking alongside you
Whose name is on the reportsThe agency'sOurs, sent to you to share as you choose
Who your client hears fromThe provider, presented as the agencyYou. We answer to you
Who raises requestsThe agencyThe agency, in the client area
Is the provider visibleNoYes, and you decide how much your client sees

Getting started

How it works for an agency

  1. Tell us about your sitesSend the form with how many sites you manage and what they run on. A real person replies by your next business morning, Eastern time.
  2. Choose a plan per siteWe suggest the plan that fits each site, and you confirm. No contract, and a site can change plan month to month.
  3. Share access, safelySite logins go into the secure vault in your client area.
  4. Onboarding and monthly reportsAn onboarding report for each site arrives within 2 to 5 days of access, and monthly reports follow from the next month.

The workflow

A request, start to finish

Every request leaves a record you can point to.

  1. Your client asks for a changeA new banner, a fixed form, an updated price list.
  2. You raise a ticketIn the client area, with the site and what is needed.
  3. We pick it upBy the next business morning, Eastern time.
  4. We do the workWe confirm a recent backup, then make the change. On Business and Priority it is tested on staging before release.
  5. We mark it doneWith what was done and the time used from the site's hours.
  6. You pass it onYou tell your client, in your own words.

Protecting your clients

Safeguards on every update

A recent backup first

We confirm one exists before anything changes.

Staging from Business

Updates are tested on a private copy before release. Priority adds an engineer check.

A check of what matters

Key pages and forms are looked at after each change.

A recheck after release

A short second look once the change is live.

Reports

Reports to your agency

What a report holds

Updates applied, security scans, backups and restore tests, uptime, and the hours used against the plan.

Where it goes

To the agency contact you name. You decide what your client sees and when.

How often

Every month, from the month after onboarding.

What your sites run on

Platforms we support

WordPress and WooCommerce

Our focus, covered in depth, including checkout testing from the Business plan.

Shopify

Within the limits of that platform: themes, apps, content and monitoring.

Something else

Tell us what a site runs on, and we say plainly whether we can look after it.

Prices

Pricing for a portfolio

Each site is on its own plan at the published price. Here is what ten sites could look like.

PlanSitesPer sitePer month
Essential6$99$594
Business3$199$597
Priority1$399$399
Total10$1,590

An example only. Each site is on its own plan at the published price, and a site can change plan month to month.

Confidentiality

Staff with access to client systems are under signed confidentiality agreements, and a mutual NDA with your agency is free on request.

Plans

Pick the plan that fits your site

Same team, same promise on every plan. The difference is how many hands-on hours you get and how fast we move.

Essential

$99/mo
2 hands-on hours a month
Pick Essential if
  • Small brochure and local service sites
  • You mostly need updates, security and backups
  • Clients make a few small changes a month
Start Essential
Most popular

Business

$199/mo
6 hands-on hours a month
Pick Business if
  • Client sites that take orders or bookings
  • You want staging and a named technical contact
  • Clients ask for changes often
Start Business

Priority

$399/mo
12 hands-on hours a month
Pick Priority if
  • Your most important client sites
  • You need same or next business day completion
  • You want an account manager and quarterly reviews
Start Priority
CompareEssentialBusinessPriority
Hands-on work included2 hrs / month6 hrs / month12 hrs / month
First responseNext business morning ETNext business morning ET, priority queueNext business morning ET, dedicated queue
Your contactSupport teamNamed technical contactNamed account manager
Staging-✓Included, with engineer check
Backup frequencyFiles weekly, database dailyDailyDaily
History kept45 days60 days60 days plus 1-year archive

Updates, security, backups and monitoring in every plan. Month to month, a 30-day money-back guarantee, and two months free if you pay annually. See every plan feature.

Reviews

What clients say about working with us

Reviews of Aarav Infotech, the company behind WebXSentry, from clients in United States, Singapore and United Kingdom. Each one says which service it is about, and where a public link exists you can read the original.

Verified client
“I have no hesitation in recommending their services, for any of the services they offer, they are very prompt responsive and professional.”
Dr D V Giri Dr D V Giri Scientist, Pro-Tech United States · Website development and maintenance
Google review
“Aarav Infotech was able to resolve the tech problems that we faced on Google Workspace (SPF, DKIM, DMARC) and resolve it to our satsifaction. Jitendra was patient and Ritika was prompt in addressing the query. Since all of the processes are automated, made things very easy.”
Sriram Iyer Sriram Iyer IKIGAI ENABLERS PTE. LTD. Singapore · Google Workspace support Read on Google
Verified client
“They are highly experienced, creative, reliable and professional in their approach from the creation of the concept to designing and development; I knew I could rely on their technical skills and initiative to deliver superb results on time.”
Kevin Barrance Kevin Barrance Director, Horizon Specialities United Kingdom · Website design and development

Some of the businesses whose websites our team looks after

  • AteckNew Zealand
  • Black Lion Real Estate FundIreland
  • CustomerInsights.aiUnited States
  • German Cuckoo Clock NestAustralia
  • Infinite Sports UAEUnited Arab Emirates
  • Luminous Insights LLCUnited States
  • NexGen Health SolutionsCanada
  • Revolusys TechnologiesUnited Kingdom

Start in two minutes

Tell us about the sites you manage.

Tell us how many sites you manage and what they run on. A real person replies by your next business morning, Eastern time, with how we would set them up.

  • Month to month. No contract, cancel anytime.
  • 30-day money-back guarantee on your first payment.
  • Free migration from your current provider.
  1. You send this form. It takes about two minutes.
  2. A person replies by your next business morning, Eastern time.
  3. You choose a plan and share access safely in your client area.

We use your details only to reply to this request. See our privacy policy.

Guides

Read this next

Related

Other ways we can help

All services

Add-ons

Add-ons that suit this service

Extra fixes you can buy on top of your plan, each with a fixed price.

Security

Website Firewall Hardening Service (WAF Setup)

One-time WAF setup on Cloudflare Pro that blocks attacks before they reach your website

$249 per site, one-time

Security

SSL Certificate Installation Support

Secure HTTPS setup done right installation, validation, and mixed content fix in one go.

$45 per certificate, one-time

Speed and search

CDN Integration Service

Make your website load fast for visitors anywhere in the world

$85 per site, one-time

See all add-ons

Straight answers

Questions about Maintenance for agencies

Is this a white-label service?

No. We work alongside your agency and do not present ourselves as you. Reports come to you, and you choose how to share them with your clients.

How is pricing worked out for many sites?

Each site is on its own plan at the published price: Essential, Business or Priority. Tell us how many sites you manage and we will reply with how we would set them up.

Do you take over sites we did not build?

Yes, whoever built them. We begin with an onboarding report on how each site stands today.

Who do our clients speak to?

You. We answer to you, and you decide how much your client sees of our work.

Can reports go to us only?

Yes. Reports go to the agency contact you name, and you choose whether and how to pass them on.

Can we sign an NDA?

Yes. Every staff member with access to client systems is under a signed confidentiality agreement, and a mutual NDA with your agency is free on request.

How fast do you reply?

A person replies by your next business morning, Eastern time. Business adds a priority queue and a named technical contact. Priority has a dedicated queue and a named account manager.

What happens if a client leaves?

Tell us and we remove our access, return every login and confirm it in writing. The site is theirs and yours to move.

Which platforms do you support?

WordPress and WooCommerce are our focus, and we also look after Shopify stores within the limits of that platform. Tell us what your sites run on and we will say plainly what we can do.

Do unused hours roll over?

No. Hours reset each month and do not carry forward. Routine maintenance, monitoring and reporting never use them, so your hours go only on the work you ask for.

Available in your country

This service is the same wherever you are. Pick your country to see how it works with your time zone.

All countries and time zones

Ready when you are.

Tell us what your website needs. A real person replies by your next business morning, Eastern time, with how we would handle it and which plan fits.

  • From $99/mo with hours included
  • Month to month
  • 30-day money-back guarantee
From $99/mo · hours included Get started