A monthly package keeps your website secure, updated and working, and gives you hours to change it. Three packages from $99 a month, month to month, with a 30-day money-back guarantee.
Why monthly
A website is not finished when it launches. It is a piece of software that has to be kept up with the world around it. Four things go wrong when nobody does that.
Plugins, themes and the platform release fixes all the time. A few weeks behind is normal. A year behind is how most sites get hacked or break on the next update.
A backup that has never been restored is a hope, not a backup. A monthly routine includes a restore test, so you know it works before you need it.
Forms stop sending, certificates expire and pages go down without a warning. Someone has to be looking, and the owner is busy running the business.
A new opening time, a price, a banner. With no one on call these wait for a developer who has moved on. Monthly hours turn them into a request you can send today.
The three packages
Every package covers one website and includes updates, security, backups, monitoring and a monthly report. They differ in hands-on hours and how closely we work with you.
Brochure, local service and professional services sites.
$99 a month
2 hands-on hours a month. Or $984 a year, two months free.
Popular add-ons: WordPress Security Optimisation Service, WordPress Speed Optimisation Service
Where eCommerce and healthcare sites start.
$199 a month
6 hands-on hours a month. Or $1,980 a year, two months free.
Popular add-ons: WordPress Security Optimisation Service, Website Firewall Hardening Service (WAF Setup)
Revenue-critical sites.
$399 a month
12 hands-on hours a month. Or $3,984 a year, two months free.
Popular add-ons: Website Firewall Hardening Service (WAF Setup), Core Web Vitals Deep Fix
Want every line side by side? Compare the plans in detail.
On every package
Your monthly report
Sample only
Every report shows what was updated, what was scanned, the restore test and the hours used. The figures above are invented for the example.
What your hours cover
Updates, security, backups, monitoring and your monthly report are included on top and never use your hours. Hours reset each month and do not carry forward.
Included in every plan
Every plan comes with hands-on hours for the work you actually want done. Here's what everyday requests typically take.
Your hours go on the work you ask for. Updates, security, backups, monitoring and your monthly report are included on top and never use them. Time is tracked in 15-minute blocks, and if a request would go past your hours we quote it first. Typical times shown; your portal records the actual time on every request.
Who each package suits
These are starting points, not rules. If your site sits between two, we will say which we would pick and why.
| Your site | We would usually suggest | Why |
|---|---|---|
| A brochure or portfolio site that changes a few times a month | Essential | Updates, security and backups with 2 hours for small edits. |
| A local service business or professional practice | Essential or Business | Essential if changes are rare. Business if enquiries come through the site and you want a named contact. |
| A clinic or wellness practice with online booking | Business | A broken booking form costs patients, so testing changes on a staging copy first is worth it. |
| An online store on WooCommerce or Shopify | Business | Store support, checkout testing and daily backups start on Business. |
| A store where the website is most of the revenue | Priority | Same or next business day completion and an engineer check on every update. |
| A membership, booking or lead-generation site | Business | The forms and logins are the product, so they are tested each month. |
| A nonprofit or school with a modest site | Essential | Steady care and a monthly report, without paying for what you will not use. |
| A software or services company with a marketing site | Business or Priority | Business for steady care. Priority if every enquiry matters and delays are costly. |
| An agency with many client sites | See the agency page | Each package covers one website. The agency page explains how we look after many. |
| A site you just took over and do not trust | Business | The first week is an audit, and updates are tested before they reach visitors. |
An honest comparison
A monthly package is not always the right answer. This is how the options usually compare, and when each one is the better choice.
| Monthly package | Hourly freelancer | Do it yourself | Host "maintenance" | |
|---|---|---|---|---|
| Who does the work | A small team that learns your site | One person, who may be busy or away | You | The host's support staff |
| How you pay | One price a month, hours included | By the hour, when you ask | Your own time | Often bundled, often basic |
| Restore tests | Monthly, and written up | Only if you ask | Rarely done | Backups are usually offered, restores vary |
| Monitoring | Uptime and forms watched for you | Rarely included | You notice when a customer tells you | Server uptime, rarely your forms |
| A record of the work | Ticket history and a monthly report | Invoices | None | Limited |
| Best when | The site matters and you want it handled | You have one clear project | The site is simple and you enjoy the job | You only need the server kept running |
If your site is one page that never changes, or you enjoy looking after it yourself, you may not need a package. We would rather say so than sell you one.
How we run a month
You share access through the secure vault in your client area. Within 2 to 5 days you get an onboarding report covering eight checks and what we fixed first.
Updates, security scans, backups and monitoring run on the schedule for your package. This never uses your hours.
Anything you want changed goes in as a request in your client area. A person answers by your next business morning, Eastern time.
Work is logged in 15-minute blocks. If a request would pass your hours, we quote it first.
A plain-English report shows what was updated, what was scanned, the restore test and the hours used.
The first weeks in detail are on the process page.
Choose in two minutes
Nothing you pick here is sent anywhere. It only works out which package we would look at first.
Straight answers
A monthly package is a fixed price each month for keeping a website secure, updated, backed up and monitored, with hands-on hours for the changes you ask for. You do not pay by the task, and you can cancel any month.
Sites do not stay still. Plugins, themes and the platform release updates all the time, and a site that falls behind gets slower, breaks or is hacked. A monthly routine keeps up with it, and checks that your backups really restore.
Every package includes updates, security scans and malware removal, backups tested monthly, uptime and form monitoring, a monthly report and unlimited requests through your client area. The packages differ in hands-on hours and in how closely we work with you, for example staging and a named contact from Business.
Essential is $99 a month with 2 hands-on hours, Business is $199 with 6 hours, and Priority is $399 with 12 hours. Annual prepay gives you two months free. There is no setup fee and no contract.
Usually, if the website brings you customers. Essential costs less than most people expect and covers the routine you would otherwise forget. If your site is one page that never changes, you may not need one, and we will tell you so.
Yes, they come out of your monthly hours. That covers changing text, images and links, adding a post or a product you send us, and small layout changes. Updates, security, backups, monitoring and your report never use your hours.
It usually helps. Each month we check the speed of your key pages and fix what slows them, such as heavy images and unused plugins. We do not promise a particular score, because it depends on the site, the host and what is on the page.
Yes. Tell us and we will move you to the package that fits. If your hours are often short we will suggest a bigger one, and if you rarely use them we will say so.
Malware removal is included, and so is the hardening that stops it coming back. If your site is hacked and you are not yet a client, Emergency Recovery is a one-time $399 service with no package needed.
Start with what the site does. A brochure site that changes now and then suits Essential. A store, a booking site or a practice usually suits Business. If downtime costs real money, look at Priority. The three-question picker above gives a first suggestion, and a free quote gives a firm one.
Prices are in US dollars and the packages do not change by country. Pick yours to see how we work with your time zone.
Tell us what your website needs. A real person replies by your next business morning, Eastern time, with how we would handle it and which plan fits.
