The site goes down
Or loads a blank page with no error, which most checks miss.
- Caught by
- Round-the-clock uptime and content checks
- Then
- Our team is alerted and restores it. Every incident is logged in your report.
Website hacked, down or flagged? We'll get it back and lock it down.
Emergency Recovery is $399, one time, with no plan and no contract. Malware cleanup, blacklist delisting, hardening, and a written report on what happened and what we changed.
Emergency Recovery
Already hacked? Start here.
No plan needed and no contract. One fixed price, so you're not negotiating while your site is down.
$399one time
Start a plan within 30 days and $199 comes off your first three months.
Get my site backWork starts by your next business morning ET. Sites already on a plan are handled first.
- 1Clean
Malware removed from files and the database. Not an automated quarantine, an engineer does it.
- 2Delist
Blacklist delisting requests filed, so the red warning comes off your site.
- 3Harden
Passwords, file permissions and weak spots fixed, so it doesn't happen again next week.
- 4Explain
A written incident report: what happened, how they got in, and what we changed.
What actually goes wrong
Most website disasters are quiet
They don't announce themselves. They cost you leads, orders and trust for days before anyone notices. Here's what we watch for, and what happens when we find it.
It gets hacked
Spam links, strange redirects, or files you didn't put there.
- Caught by
- Firewall 24x7, daily malware scans
- Then
- Engineers clean it and harden the site. Included, no cleanup bill.
Google flags it as unsafe
Visitors see a red "deceptive site" warning and leave.
- Caught by
- Safe Browsing and blacklist monitoring
- Then
- We fix the cause and file the delisting request.
The contact form goes silent
It looks fine. It just stopped sending, and nobody noticed for weeks.
- Caught by
- Test messages sent through your key forms
- Then
- We fix delivery before a single lead is lost.
An update breaks checkout
A plugin updates overnight and orders quietly stop.
- Caught by
- Staging and a monthly test order (Business up)
- Then
- Updates are tested on a copy first. Bad ones never reach your live store.
It slowly gets slower
No outage, just a site that bleeds visitors and rankings.
- Caught by
- Speed scans with slowdown alerts (Business up)
- Then
- A ticket is raised automatically when the score drops 10 points.
How the protection works
Five layers between your website and a bad day
No single tool keeps a site safe. Machines catch problems in seconds. People fix them properly. Backups make sure nothing is ever truly lost.
-
01
FirewallBlocks attacks before they reach your siteAround the clock
-
02
ScansMalware, vulnerabilities and security settingsDaily or weekly by plan
-
03
MonitoringUptime, blank pages, forms and blacklistsAround the clock
-
04
BackupsEncrypted, stored in the US, off your host, restore-tested monthlyDaily or weekly by plan
-
05
PeopleEngineers who fix it, then tell you what happenedMonday to Saturday
The honest answer
Who's awake when it breaks?
Our engineering team is in India, so our working day runs through the US night. Here's exactly how that works for you, day and night.
Your night, roughly midnight to 9 am ET
Our team is at work
Monitoring alerts a person who is already at their desk. Problems are usually fixed before your day starts, and the summary is waiting in your inbox.
This is where we're strongest
Your afternoon and evening
The machines hold the line
The firewall keeps blocking, monitoring keeps logging, and your backups are ready. A person picks it up when our day starts, around midnight ET, and works it first thing.
Protection runs 24x7; people pick it up first thingMonday to Saturday, India time, excluding public holidays. Business and Priority incidents are handled ahead of the queue.
Add-ons
After the recovery, keep it from happening again
Hardening add-ons with fixed prices. Emergency Recovery stays a separate one-time service.
Security
WordPress Security Optimisation Service
One-time deep security hardening for your WordPress or WooCommerce website
Security
Website Firewall Hardening Service (WAF Setup)
One-time WAF setup on Cloudflare Pro that blocks attacks before they reach your website
Reviews
What clients say about working with us
Reviews of Aarav Infotech, the company behind WebXSentry, from clients in Singapore, United States and United Kingdom. Each one says which service it is about, and where a public link exists you can read the original.
“Aarav Infotech was able to resolve the tech problems that we faced on Google Workspace (SPF, DKIM, DMARC) and resolve it to our satsifaction. Jitendra was patient and Ritika was prompt in addressing the query. Since all of the processes are automated, made things very easy.”
Sriram Iyer
IKIGAI ENABLERS PTE. LTD.
Singapore · Google Workspace support
Read on Google
Verified client
“I have no hesitation in recommending their services, for any of the services they offer, they are very prompt responsive and professional.”
Dr D V Giri
Scientist, Pro-Tech
United States · Website development and maintenance
Verified client
“They are highly experienced, creative, reliable and professional in their approach from the creation of the concept to designing and development; I knew I could rely on their technical skills and initiative to deliver superb results on time.”
Kevin Barrance
Director, Horizon Specialities
United Kingdom · Website design and development
Straight answers
Emergency Recovery questions
What does Emergency Recovery include?
Malware removal from your files and database, blacklist delisting requests, post-incident hardening, and a written incident report explaining what happened and what we changed.
How quickly do you start?
Work begins by your next business morning ET. Our working day runs through the US night, and sites already on a plan are handled first.
Do I need to sign up for a plan?
No. Emergency Recovery is a one-time $399 engagement with no plan and no contract.
What is the $199 credit?
If you start any plan within 30 days of your recovery, $199 is credited against your first three months.
How do I stop it happening again?
Every recovery ends with hardening. On a plan, the firewall runs 24x7, malware is scanned daily, vulnerabilities are patched as fixes are released, and backups are kept off your server, so a repeat is caught early and restored cleanly.
Is Emergency Recovery covered by the money-back guarantee?
The 30-day money-back guarantee covers plan payments. Emergency Recovery is a fixed, one-time fee for work delivered, so it is billed separately.
Emergency Recovery in every country
The one-time fee and the recovery steps are the same wherever you are. Pick your country to see how our working hours line up with yours.
Is your site in trouble right now?
Tell us what you are seeing. A person starts by your next business morning ET, and sites already on a plan are handled first.
- From $99/mo with hours included
- Month to month
- 30-day money-back guarantee